Refund Policy

We have a one week return policy, which means you have 7 days after receiving your item to request a return. Customer is responsible for return shipping.
 

To be eligible for a return, your item must be completely unused with its original packaging. Returned items are subject to inspection for signs of use and a 15% restocking fee may apply. 
 

To start a return, you can contact us at at admin@dmoknives.com for further instructions.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
 

We will notify you once we have received and inspected your return, and we will let you know if the refund is approved or not. If approved, you’ll automatically be refunded through your original method of payment. Bear in mind, it often takes several days for your bank or credit card company to process and post the refund. We will send you a confirmation of the transaction at the time it is initiated.